Tree Pavan, RN Director for Patient Care Services, Hospice | Reply
On behalf of our hospice team, I want to thank Palmedeq Corp. from the bottom of our hearts for the outstanding customer service you and your team provide to our patients and families.
You have spent countless hours making sure that patient's needs are met, no matter the day of the week or the hour of the day. You have never said no to a 2am suction machine delivery or a 3rd trip to a home in the same day.
Your "patient first" and n"no problem" approach have set the standard for excellent comprehensive service.
When Asked hoe people feel about you and the Palmedeq team, these are a few of the words that are spoken; professional, courteous, accommodating, kind, timely, warm, intelligent, superior, wonderful, empathetic, and generally speaking , just plain awesome.
Thank you so much Carlos for being who you are and taking care of our hospice team the way you do.
Just a personal note to thank you for your professionalism and sensitivity during a difficult time. It made a big difference the same person delivering of the medical equipment as it was needed. It was so much less intrusive. I thank you.
We have recently needed to join Hospice trough Livingston Memorial. I am so impressed with the young man, Adrian who you sent out to deliver our equipment. He helped us in so many ways, explaining the Oxygen equipment thoroughly and answering all our questions. He seems to be not only a dedicated employee, but a kind and compassionate human being. Just wanted you to know that you have a very special employee.
I feel that these thank you cards are really going to be endless. Thank you for making everything so easy for our families you give us such a secure feeling when we use your Company. Thank you again Carlos you are appreciated.
Tree Pavan, RN Director for Patient Care Services, Hospice | Reply
On behalf of our hospice team, I want to thank Palmedeq Corp. from the bottom of our hearts for the outstanding customer service you and your team provide to our patients and families.
You have spent countless hours making sure that patient's needs are met, no matter the day of the week or the hour of the day. You have never said no to a 2am suction machine delivery or a 3rd trip to a home in the same day.
Your "patient first" and n"no problem" approach have set the standard for excellent comprehensive service.
When Asked hoe people feel about you and the Palmedeq team, these are a few of the words that are spoken; professional, courteous, accommodating, kind, timely, warm, intelligent, superior, wonderful, empathetic, and generally speaking , just plain awesome.
Thank you so much Carlos for being who you are and taking care of our hospice team the way you do.
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